Please find answers to Frequently Asked Questions below.
If there is a question that is not answered, please e-mail Customer Service and we will reply to you as soon as possible.
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Order Status
• Has my order shipped?
• How do I change quantities or cancel an item in my order?
• How do I track my order?
• My order never arrived.
• When will my backorder arrive?
My Account
• How do I create an account?
• How do I edit my account information?
• How much is my shipping?
• I forgot my password.
• How do I return my product?
• I received the wrong product.
• What is your return policy?
• When will my order ship?
Shipping and Returns
• Free UPS Ground Shipping Details
• International Shipping Info
International Shipping
• International FAQ
Guarantees
• Mission Critical Statement
• Privacy Policy
• Security
Pricing and Billing
• Do I have to pay sales tax?
• I have a question on my charges.
• I need a copy of my receipt/invoice.
• When will my credit appear on my account?
• When will my credit card be charged?
Govt, Education, and Military
• Government and Education
• MILITARY
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Additional Support
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• How can I give you feedback or contact you?